Effective date: October 29, 2026
NolenLife Insurance ("NolenLife," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit annpnolen.com (the "Site"), submit forms, subscribe to communications, or interact with our insurance services.
We collect information you voluntarily submit, including name, email address, insurance interests, messages, coverage preferences, and checkbox consents on quote, contact, subscribe, and unsubscribe forms. If you apply for insurance, we may collect additional identifiers required by carriers such as date of birth, driver's license number, property details, business revenue, and health information necessary for underwriting.
When you browse the Site, we may automatically collect device type, browser, operating system, referring URLs, pages viewed, and approximate location derived from IP address. We use this data to secure the Site, analyze performance, and improve content.
We use cookies, local storage, and similar tools to remember preferences, maintain session integrity, and measure aggregate traffic. You may control cookies through browser settings; disabling cookies may limit certain Site features.
Where applicable privacy laws require a legal basis, we process personal information based on your consent, performance of a contract or steps prior to entering a contract, compliance with legal obligations, and our legitimate interests in operating and improving our agency services, provided those interests are not overridden by your rights.
We do not sell your personal information. We may share information with:
Aggregated or de-identified data that cannot reasonably identify you may be shared for industry analysis.
Insurance transactions involve sensitive categories of data. Carriers may obtain motor vehicle records, claims history, credit-based insurance scores where permitted, medical records for life or health underwriting, and inspection reports for property coverage. Each carrier's privacy notice governs information in active policies. We retain agency copies as required by state recordkeeping rules and carrier agreements.
With your consent, we send emails about products, educational resources, and events. Each marketing email includes an unsubscribe mechanism. You may also use our unsubscribe page. Opting out of marketing does not affect transactional messages related to policies you hold.
We retain personal information for as long as needed to fulfill the purposes described in this Policy, provide ongoing service, resolve disputes, and meet legal and carrier retention schedules. Form submissions that do not result in a policy may be deleted or anonymized after a reasonable period unless further contact is requested.
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of insurance data, including encrypted transport (HTTPS), access controls, and staff training. No method of transmission or storage is completely secure; you provide information at your own risk, though we work continuously to reduce that risk.
The Site is not directed to children under sixteen. We do not knowingly collect personal information from children. If you believe a child provided information, contact us to request deletion.
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, to data portability, and to object to certain processing including direct marketing. You may exercise rights by emailing info@annpnolen.com. We will verify requests as permitted by law and respond within required timeframes.
Residents of certain jurisdictions may designate an authorized agent to submit requests on their behalf. We will not discriminate against you for exercising privacy rights.
If you access the Site from outside the country where our servers or carriers operate, your information may be transferred to and processed in jurisdictions with different privacy laws. By using the Site, you consent to such transfers subject to applicable safeguards.
Links to carrier portals, social networks, or partner sites are not controlled by NolenLife. Review their privacy policies before providing information.
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Material updates will be posted on this page with a revised effective date. Continued use after updates constitutes acknowledgment of the changes.
Some browsers transmit do-not-track signals. Because industry standards vary, we do not respond uniformly to all such signals. We use aggregate analytics to understand page performance without using those metrics to profile individual visitors for unrelated advertising.
Please do not send sensitive personal information through unsecured channels if your browser or email client does not support encryption. When you initiate an insurance application, we will direct you to secure carrier or agency portals for health, financial, or identification details required by underwriting.
Residents of certain states may have additional privacy rights regarding access, deletion, and opt-out of certain processing activities. Submit requests to our contact email with the subject line "Privacy Request" and allow up to forty-five days for a substantive response, subject to lawful extensions.
If you believe we have not addressed your privacy concern adequately, you may contact your state insurance department or data protection authority where applicable, in addition to notifying us so we can attempt resolution.
For privacy questions or requests, contact info@annpnolen.com. Please include sufficient detail for us to locate your records while protecting your account security.
