Accountability for their actions is what Securus Technologies is expecting from Global Tel Link, (GTL). Richard A. (“Rick”) Smith, Chief Executive Officer of Securus Technologies, stated that GTL has unlawfully charged the customers of Louisiana in the amount of $1,243,000 . With that in mind, Securus will continue to investigate issues with continued wrongdoing/potential wrongdoing of GTL. In a report published by PR Newswire, they plan to use the next six months of press releases to shame GTL in hopes to have them react with better integrity.
The Louisiana Public Service Commission PSC has provided a formal 17 page Order No. U-20784-B in regards to GTL and their unlawful actions as providers for inmates an outbound telecom service. GTL has been investigated and the following were the results of GTL actions:
- GTL programmed its phones to rate calls
- GTL inflated charges to customers
- GTL double billed on a regular basis for single calls
- GTL unlawfully overcharged customers deliberately
Smith has been quoted by PR Newswire saying that even though this Order by PSC was dated in 1998, it has been noted that GTL continues their unlawful practices of wrongdoing against the customer. He continued to comment that GTL is like a cancer on their industry of which time doesn’t remove the sin. You can read more about this article at: Your text to link…
Securus America Technologies continues to be a highly respected provider of communications for law and correctional facilities across the United States. They are based out of Dallas, Texas and will hold their company and its standards to a higher quality of standards, as the public expects.